Helping someone switch
Well, it has taken a bit of time but I have finally persuaded my grandparents to switch to the Mac platform!
They’ve been using a Windows Sony Vaio for a while and to tell you the truth it hasn’t been a bad machine at all. But they’ve had a couple too many problems with Windows itself - especially Norton.
I was wondering if you have any advice that I can give to my grandparents, and maybe just new switchers in general when moving from Windows to Mac. They’re pretty much your average users. They browse the web and check email and use skype to contact friends.
As people add comments and ideas, I’ll add them to the blog post.
Now all I need is for my dad to switch… 
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I know that most but not all Switchers are considering OS X like Windows, and often are lost and angry that OS X is not working as they want. I think you should check often and show them as much as possible how to use Applications, and try to find Software that are good replacement of their windows counterpart. don’t try to impose a “good” software, but give them the software that match as much as possible their current use.
$8ie : if they used thunderbird as email client, install it on the mac, instead of using Mail.app for example)
And give them a way to reach you easily (email or skype) so they know they can get help.
April 6th, 2008 at 8:14 pm